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Terms & Conditions

Welcome to Innova Cabs! By booking a ride or using our services, you agree to the following terms and conditions. Please read them carefully.

Service Availability

Innova Cabs provides cab services subject to availability. We strive to ensure timely pickups and drop-offs but are not liable for delays caused by factors beyond our control, such as traffic, weather conditions, or unforeseen circumstances.

Cancellations and Refunds

  • Cancellations must be made at least 2 hours prior to the scheduled ride to avoid cancellation charges.
  • Refunds for prepaid bookings will be processed within 7 working days, subject to our cancellation policy.

Passenger Responsibilities

  • Passengers are responsible for their belongings during the ride. Innova Cabs is not liable for any loss or damage to personal property.
  • Any misconduct or inappropriate behavior by passengers may result in termination of the ride without a refund.

Payment Terms

  1. Payment can be made via cash, digital wallets, or other accepted payment methods.
  2. Any additional charges (such as tolls or parking) are the passenger’s responsibility unless otherwise specified.
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Feedback and Complaints

For any feedback, complaints, or queries regarding our services, please email us at feedbacks@innovacabs.co.in. We value your input and strive to resolve any issues promptly.

Changes to Terms

Innova Cabs reserves the right to modify these terms and conditions at any time. Updates will be published on our website, and it is the customer’s responsibility to review the terms periodically.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. We look forward to serving you and making your journey a delightful experience.

Contact Us:

For all communication, kindly reach out to us at feedbacks@innovacabs.co.in.

No Hidden Charges

100% Safe for Women's

On Time Pick up

On Time Drop

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